Cancel Your Site?

Why Do I Have to Fill Out This Form?

We cannot accept cancelation requests via email/support tickets as there is no way to verify that the sender is the site's owner. This form will help us verify that you are the owner of your site by recording the information needed. The other option you have is to call our billing department at 843.637.2411 

We Value Your Business!

We want the opportunity to resolve any issue you've experienced with us, and we work hard to give our clients the best product backed up by the best customer service. If you are canceling because you have issues with your website and have not contacted us, please give us a chance to help by calling our sales department or submitting a ticket in your client portal.

Your Dynamic IDX website is the most potent dynamic IDX solution. You don't have to change IDX vendors just because you changed real estate firms or hired a different designer, SEO company, or marketing company. Don't spend extra money moving all your contacts, pages, and SEO ranking to another platform. There is no reason why your consultants can't work with your website to help you change branding, design, or increase leads. All you need to do is create a free admin account for them. Website designers, SEO, and marketing experts love the power of the Dynamic IDX Platform!

Are you changing companies?

If you are changing companies, there is no need to cancel your website and start over with an inferior solution. Simply fill out the website transfer/move form.


Cancellation Form:

We cannot cancel a website over the phone or by email for your protection. Instead, please fill out this form. By submitting this form, you agree to our terms of use regarding the cancellation of your website. You can read more at www.dynamicidx.com/terms.html

We may require additional information to proceed with your website cancellation. Unless you receive a confirmation notice of this website cancellation, we may not have received your request, and your website will then remain active.

Please allow up to 3 business days for the website to be canceled. Unless requested otherwise, your website will automatically terminate before the next billing period. Thank you, and keep us in mind should you require IDX website services again.

Your Contact Information
Example: www.yourdomain.com
Website Ownership Verification
Cancellation

Invoices are usually emailed seven days before the first day of each billing period. The billing period starts on the first day of the month. To avoid being charged for another billing period, you must cancel your website before first day of the billing period during business hours. For example, if the billing period starts on Sunday, you must cancel before the end of business hours on the preceding Friday in order for your invoice to be voided, otherwise you will be invoiced for another billing period and the website will be scheduled to be canceled on the first day of the next billing period.

Per our Terms of Use, we do not refund or pro-rate refunds on advanced payments on hosting or maintenance.

When to Disable Your Website

Your website will be scheduled for cancellation and remain accessible until the end of the billing period. However, we can disable your website making it inaccessible before it is cancelled.

Reason for Cancelling